FAQ

How do I create a partnership oppourtunity with www.econoco.com?

If you are not an existing Econoco customer, you must fill out the New Customer Application.

After you submit the application, an Econoco customer service representative will contact you with you to discuss the partnership benefits.

Existing customers that haven't visited in a while may have to create a new paswword, using their e-mail address at the top right of the website.

If you are an existing Econoco customer and your log in information is not working, please contact customer service at 800.645.7032

What’s the My Account page?

Once you have registered, you can access your account at any time by clicking on the My Account link at the top of the page. There you can update your billing address information, your contact information, you can review and edit your customer database, you can also review your saved quotes and you can change your account password.

When will my order be delivered?

Generally, most shipping companies will attempt delivery anytime between 7 a.m. and 9 p.m. Monday to Friday (except Bank Holidays). However, it really depends on your chosen shipping method.

Please note that all Shipping Methods show approximate delivery dates and are based upon Business Days only (do not include holidays/weekends). Orders will be shipped within 24-48 hours of order placement for in-stock items, unless specific ship date is specified/requested. We recommend choosing Expedited or Rush shipping methods for time-sensitive orders.”

How can I check whether an item is in stock?

Stock availability is shown on each product page by clicking the "Check Stock" link next to the pricing. It will also show you the dates upon which new inventory will arrive in our warehouse. All dates are approximate delivery dates and can fluctuate, please allow a day or two variance for time-critical deliveries when order planning. If desired quantity exceeds units available and units in transit, please allow 6-8 weeks for delivery.

I'm looking for an item not listed on your web site, what can I do?

You can try using alternate terms in the search function at the top of the website.

If you are still having trouble finding an existing item, please contact customer service at 800.645.7032.